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Frequently asked questions
Here is how our photo essays, interviews, portrait sessions and sponsored work run in practice. If your question is not covered, write to us and we will answer it directly.
01
Who is Harbourlight Stories and what do you publish?
Harbourlight Stories is an independent publication based in Kingston, Ontario, founded in 2014. We pair documentary photography with interviews and first-person accounts from communities across Canada. Our work is photo essays, community interviews, portrait sessions and clearly labelled sponsored collaborations.
02
How do you choose the people and places you photograph?
Most stories begin with a conversation. A reader, a local group or one of our editors suggests a place, a tradition or a person worth spending time with. We visit first without a camera where we can, explain what we are making, and only photograph with consent. Anyone can step back from a story.
03
Can I ask for a portrait session of my family or workplace?
Yes. We offer natural-light portrait sessions in a home, a workplace or a studio for families, makers and community groups. Write to us with who will be photographed, where, and roughly when. We then confirm the details in writing before anything is arranged.
04
How are sponsored collaborations marked?
Every sponsored piece carries a clear label at the top of the page and in its listing, and names the organization that worked with us. We shoot and write them to the same standards as our own stories. The partner may check facts and spelling, but does not choose our images or edit our wording.
05
Do you sell photographs from your archive?
We offer curated sets of high-resolution documentary photographs for personal viewing, and we handle licensing enquiries by email or phone. Nothing is bought on the website itself. We discuss what you need, send a written confirmation, and invoice once the details are agreed.
06
How does payment work for your services?
You send an enquiry through the contact page, and we reply with a written quotation or confirmation. After you accept, we issue an invoice, which is paid by bank transfer. There is no cart or card payment on the site. The Prices page gives guide figures for each service.
07
What happens if I need to cancel or change a booking?
Tell us as soon as you know, and we will look at what can be moved. Cancellations and refunds follow our Payment and Refund Policy, which sets out what applies at each stage. We would rather reschedule a session than lose the opportunity to make it well.
08
Can I advertise alongside your stories?
Yes, we place transparent, clearly marked display advertising next to our stories for businesses that want to reach thoughtful local readers. Daniel Whitfield, our partnerships manager, handles these enquiries. Advertising is always separated from editorial content and never presented as one of our own stories.